Owoti App

Privacy Policy

Last Updated: January 2025

1. Introduction

Welcome to Owoti ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our ride-sharing mobile application and services.

2. Information We Collect

2.1 Personal Information

  • Account Information: Name, email address, phone number, and password
  • Profile Information: Profile picture, payment preferences
  • Driver Information: Driver's license, vehicle details, insurance information

2.2 Location Information

  • Text-based pickup and drop-off locations (e.g., "Kampala Road, near Shell")
  • No GPS tracking - we use local landmarks instead

2.3 Usage Information

  • Ride history and transaction records
  • App usage patterns and preferences
  • Device information (model, operating system, unique identifiers)

3. How We Use Your Information

We use your information to:

  • Provide and improve our ride-sharing services
  • Match passengers with drivers
  • Process and record cash payments
  • Send service notifications and updates
  • Ensure safety and security of our platform
  • Comply with legal obligations
  • Analyze and improve our services

4. Information Sharing

We share your information only in the following circumstances:

  • With Drivers/Passengers: We share necessary information to facilitate rides (name, phone number, text-based location)
  • Service Providers: Third-party services that help us operate (cloud hosting)
  • Legal Requirements: When required by law or to protect rights and safety
  • Business Transfers: In connection with mergers, acquisitions, or asset sales

5. Third-Party Services

Our app uses minimal third-party services to keep it simple and fast. We do not use GPS tracking, maps, or payment gateways.

6. Data Security

We implement industry-standard security measures to protect your information:

  • Encrypted data transmission (SSL/TLS)
  • Secure data storage
  • Regular security audits
  • Access controls and authentication

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your account and data
  • Opt-out of marketing communications
  • Withdraw consent for location tracking (note: this may limit app functionality)

8. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Ride history and transaction records are kept for 7 years for accounting and legal purposes.

9. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or via email.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

  • Email: info@hakateq.com
  • Phone: +256 743 102 612
  • Address: Lira City, Uganda

12. Consent

By using Owoti, you consent to this Privacy Policy and agree to its terms.